Privacy Policy

Background

Eurilait understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with ourobligations and your rights under the law.

1. Information About Us

Eurilait Ltd.

Company Registration No: 02667268

Registered address.

Leighton Lane Ind Est, Evercreech, Somerset. BA4 6LQ

VAT number: GB601 153 303

Email address: enquires@eurilait.co.uk

Telephone number: 01749 838100

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our or my collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b)The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c)The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d)The right to be forgotten, i.e., the right to ask us to delete or anonymise your personal data that we have. Please contact us using the details in Part 11 to find out more.

e)The right to restrict (i.e., prevent) the processing of your personal data.

f)The right to object to us using your personal data for a particular purpose or purposes.

g)The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data.

h) Rights relating to automated decision-making and profiling. we do not use your personal data in this way. Part 6 explains more about how we use your personal data, including automated decision-making.

5.  What Personal Data Do You Collect?

We may collect some or all the following personal data (this may vary according to your relationship with us:

Your Information is collected from you when you register with us, purchase from us or use some advanced features on this site. The information we collect is clearly set out on the web page on which we collect it.

We can collect, and store any of the following details when you work with us:

·       Your name

·       Address

·       Phone number

·       Email address

·       Credit Card Number (Not CV2)

·       Recipients Name (if provided)

·       Recipients Address (if provided)

6.How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used may be used for one of the following purposes:

·        Providing and managing your account.

·        Supplying our products to you. Your personal details are required for us to enter a contract with you.

·        Personalising and tailoring our products.

·        Communicating with you. This may include responding to emails or calls from you.

·        Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us by telephone.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or post with information, news, and offers on our products services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7.How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept securely or deleted upon request according to a completed Subject Access Request (see Point 10).

8. Why We Collect Your Data?

We collect information about you so that we can fulfill the business and services we offer. Depending upon your marketing preferences we may arrange for you to be sent information about related products and services from us. You may amend your marketing preferences at any time by contacting us or logging in to your account and amending your mailing preferences.

The security of your personal data is essential to us, and to protect your data, we take several important measures, including the following:

·        All personal data is secured on password protected systems

·        Secure data is only accessible by authorised staff.

·        All backups are encrypted.

·        Servers are secured within locked rooms.

·        All cupboards holding personal data securely locked.

·        All records are shredded after the retention period is finalised.

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10.How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11.How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of IT Team):

Email address: enquires@eurilait.co.uk

Telephone number:01749 838100

Postal Address: Eurilait Ltd, Leighton Lane Ind. Est. Evercreech, Shepton Mallet. BA4 6LQ

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Questions?

If you have any questions/comments about our use of cookies or our privacy policy, please contact us by email.

Alert Procedure

In accordance with Act no. 2016-1691 of 9 December 2016 on transparency, the fight against corruption and the modernisation of economic life (known as the “Sapin II Act”) and Law no. 2017-399 of 27 March 2017 on the duty of care, the Even Group (parent company of Paysan Breton) has set up a whistleblowing system for collecting alerts relating to behaviour that is contrary to the law. This system guarantees total confidentiality for the person making the alert and no repercussions if the alert falls within the scope of the Even Group’s whistleblowing procedure. 

You will find access to the platform in the alert procedure.